1. Nature of Service

Shoppers Courier acts solely as a purchasing and delivery service. We do not manufacture, own, inspect, or control any of the products listed by third-party sellers or platforms. Our responsibility is limited to purchasing the exact product link or item specified by the customer and arranging delivery to the provided address.

⸻

2. Product Responsibility Disclaimer

Shoppers Courier is not liable for the quality, condition, authenticity, functionality, or suitability of any product purchased on behalf of the customer.

Once we provide proof that:
• The exact product link shared by the customer was used for purchase, or
• The product matches the image or description provided by the customer

We shall not be held responsible for any issues related to the product after delivery.

⸻

3. Returns, Refunds, and Disputes

All returns, refunds, or product-related disputes must be handled directly by the customer with the original seller or platform.

Shoppers Courier does not:
• Guarantee returns or refunds
• Mediate disputes between customers and sellers
• Bear any responsibility for rejected or unsuccessful return requests

⸻

4. Service Fees

Shoppers Courier charges a service fee of 10% of the product cost.

⸻

5. Pricing and Invoice Structure

Customer invoices may include the following:
• Cost of the product
• Service fee (10%)
• Shipping cost
• Customs duties and import charges (if applicable)

All charges will be clearly outlined before payment is made.

⸻

6. Payment Terms

Full payment must be made in advance based on the invoice provided.

Shoppers Courier will only proceed with purchasing the product after payment has been received and confirmed.

⸻

7. Shipping and Delivery Timeline

Shipping timelines are based on when Shoppers Courier receives the product from the seller.
• Delivery timeframe: 3 to 5 working days after receipt of the package
• Delays caused by sellers, shipping carriers, customs, or unforeseen circumstances are beyond our control

⸻

8. Customer Responsibility

Customers are responsible for:
• Providing the correct product link or clear product specifications
• Ensuring accuracy of delivery details
• Reviewing product details before requesting purchase

⸻

9. Limitation of Liability

Shoppers Courier shall not be held liable for:
• Product defects or dissatisfaction
• Seller-related issues
• Delays caused by third parties
• Customs inspections or additional charges

⸻

10. Acceptance of Terms

By placing an order with Shoppers Courier, the customer agrees to these Terms and Conditions in full.